Refund policy
At Karma Kreations, every item is handcrafted with care. Because many of our products are custom-made, personalized, or handmade specifically for each customer, we do not accept returns, exchanges, or cancellations once an order has entered production.
Please review your order carefully before completing your purchase.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery at karmakreations.shop@gmail.com.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging (if applicable)
We will review each situation and work with you to provide an appropriate solution.
Color Variations
Due to differences in screen settings and the handmade nature of our products, slight variations in color, glitter placement, and decorative elements may occur. These variations are not considered defects and make each handmade item unique.